Privacy policy
Last Updated: June 2026
At Fine To Wear ("we", "our", "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, make a purchase, contact us, or interact with our services.
By accessing or using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following categories of personal information:
Information You Provide
• Full name
• Phone number
• Email address
• Shipping address
• Billing address
• Order details and purchase history
• Payment-related information
• Messages, inquiries, reviews, or feedback submitted through our website, Instagram, WhatsApp, email, or other communication channels
Information Collected Automatically
When you visit our website, we may automatically collect:
• IP address
• Browser type and version
• Device information
• Operating system
• Website activity and browsing behavior
• Referring websites
• Cookie and tracking data
2. How We Use Your Information
We may use your information to:
• Process, confirm, and deliver orders
• Manage payments and transactions
• Provide customer support
• Communicate order updates and service-related notifications
• Improve our website, products, and customer experience
• Detect and prevent fraud, abuse, or unauthorized activities
• Comply with legal obligations
• Send promotional emails, offers, and marketing communications where permitted by law or where you have provided consent
3. Shopify and Third-Party Service Providers
Our online store may be hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services.
Your data may be stored through Shopify's data storage systems, databases, and general Shopify applications. Shopify stores your data on secure servers protected by industry-standard security measures.
We may also share information with trusted third-party service providers that help us operate our business, including:
• Payment processors and payment gateways
• Shipping and courier companies
• Website hosting providers
• Marketing and advertising platforms
• Analytics providers
• Customer support tools
These service providers are only permitted to use your information for the services they provide to us and are required to maintain appropriate security and confidentiality measures.
4. Payment Information
Payments made through our website are processed by secure third-party payment providers.
We do not store complete credit card, debit card, or payment account details on our own servers unless specifically required for transaction processing and permitted by applicable law.
Please review the privacy policies of the relevant payment providers for information regarding their data handling practices.
5. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
• Improve website functionality
• Remember customer preferences
• Analyze website traffic and performance
• Measure advertising effectiveness
• Personalize content and shopping experiences
You may control or disable cookies through your browser settings. However, disabling cookies may affect certain website features and functionality.
6. Data Retention
We retain personal information only for as long as necessary to:
• Fulfill orders and provide services
• Maintain business records
• Resolve disputes
• Enforce agreements
• Comply with legal, tax, accounting, and regulatory requirements
When personal information is no longer required, we will securely delete, anonymize, or dispose of it in accordance with applicable laws.
7. International Data Transfers
Because some of our service providers, including Shopify and related partners, may operate in different countries, your personal information may be transferred to, stored, or processed outside your country of residence.
By using our services, you acknowledge and consent to such transfers where permitted by applicable law.
We take reasonable measures to ensure that transferred data remains protected through appropriate contractual, technical, and organizational safeguards.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, misuse, alteration, or destruction.
While we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security.
9. Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
• Access your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Restrict or object to certain processing activities
• Withdraw consent where processing is based on consent
• Request a copy of your personal information
• Request data portability in a structured and commonly used format
• Opt out of marketing communications
To exercise any of these rights, please contact us using the information provided below.
10. Marketing Communications
You may unsubscribe from promotional emails, SMS messages, or marketing communications at any time by:
• Clicking the unsubscribe link in emails
• Contacting us directly
• Following opt-out instructions included in communications
Even after opting out of marketing messages, we may still send service-related communications regarding your orders or account activities.
11. Third-Party Links
Our website, social media pages, or communications may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage users to review the privacy policies of those websites before providing personal information.
12. Children's Privacy
Our services are not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take reasonable steps to remove such information from our records.
13. Complaints and Regulatory Rights
If you believe your privacy rights have been violated, you may contact us directly so that we can attempt to resolve your concerns.
Where applicable under local law, you may also have the right to submit a complaint to a relevant data protection authority or regulatory body.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.
Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our website after changes become effective constitutes acceptance of the revised Privacy Policy.
15. Contact Information
If you have any questions about this Privacy Policy, your personal information, or your privacy rights, please contact us:
• Email: support@finetowear.com
• WhatsApp: +92 326 9290909
• Website: www.finetowear.com
We will make reasonable efforts to respond to privacy-related requests within a reasonable timeframe.
Thank you for trusting Fine To Wear.
